Ordering repeat prescriptions
The easiest way to order repeat prescriptions is:
- using your NHS account (through the NHS website or in the NHS App)
These accounts allow you to view and manage your prescriptions. You can see when your request is: waiting for approval, approved or rejected.
Contact your GP surgery by email if your request has been rejected and you need further advice: kmicb.hevp-prescriptions@nhs.net
You can also:
- bring the paper form to the surgery, when we are open
- email the practice on: kmicb.hevp-prescriptions@nhs.net
- phone us, Monday to Friday, when we are open
- Hawkinge Health Centre: 01303 232300
- Elham Surgery: 01303 840213
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- phone us, Monday to Friday, when we are open
- Hawkinge Health Centre: 01303 232300
- Elham Surgery: 01303 840213
- use an online form, Monday to Friday from 8am to 12pm. We will respond within 2 working days during opening times
- visit the surgery, when we are open
- email the practice on: kmicb.hevp-prescriptions@nhs.net
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Find out more about prescription charges (nhs.uk).
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.