Mental Health Support: What to Do in a Crisis
If you ever find yourself in crisis or need support with your mental health, you are not alone. Help is available 24/7.
Please reach out to any of the following services:
📱 Immediate Support – Available 24/7
SHOUT Text Line
Text the word SHOUT to 85258
- Confidential support via text
- Free and available any time, day or night
- You can also call:
📞 0800 107 0160 (Free from landlines)
📞 0300 330 5486 (Free from mobiles)
The Samaritans
📞 116 123 (Free to call, 24/7)
- For anyone in emotional distress, feeling overwhelmed, or at risk of suicide.
- You can talk confidentially with a trained listener.
NHS Direct – Urgent Mental Health Crisis
📞 Call 111, then press Option 2
- 24-hour urgent mental health support
- For immediate professional advice and help
Peer Support & Local Services
Service User Network (SUN)
- Peer support groups for people who experience complex emotional difficulties
- Self-refer at: https://bit.ly/KMSUN
- Or call: 📞 01622 926802
Safe Havens – Mental Health Walk-In Support
- A welcoming, safe space during a mental health crisis
- Walk-in services across Kent
- Details at: 🌐 www.mhm.org.uk/kent-safe-havens
Live Well Kent and Medway
- Mental health and wellbeing support in your area
- Call: 📞 0800 567 7699
- Visit: 🌐 www.livewellkent.org.uk
Your Local Support Team
Mental Health Together Team (Mon–Fri, 9am–5pm)
- For help with this letter, future appointments, or changes to your mental health needs
📞 Call: 01304 216612
If You Are Deaf or Hearing-Impaired
- Relay UK app – Download from your app store
- Call NHS via text relay: 📞 18001 111
- In a life-threatening emergency: 📞 18000
